Operational Audit
Operational Audit
Operational Audit
We see the work the way you live it
We see the
work the way
you live it
We get hands-on inside your business by observing, asking, and learning firsthand so we can uncover the real issues and build practical solutions that actually work.



Our Services
Ready to find out what's really holding you back?
Book a free consultation and let’s take a closer look at how your business runs and how we can make it better.
Before we recommend any changes, we take the time to truly understand how your business runs. Our Operational Audit gives us a clear, ground-level view of your day-to-day operations so we can pinpoint what’s working, what’s not, and where the biggest opportunities are.
What This Includes
Full walkthrough of your core operations
Full walkthrough of your core operations
Full walkthrough of your core operations
Team interviews and direct observation
Team interviews and direct observation
Team interviews and direct observation
Tech stack and systems review
Tech stack and systems review
Tech stack and systems review
Workflow mapping and gap identification
Workflow mapping and gap identification
Workflow mapping and gap identification
Quick-win improvements during the process
Quick-win improvements during the process
Quick-win improvements during the process
Actionable report with clear priorities
Actionable report with clear priorities
Actionable report with clear priorities
What Sets Us Apart
What Sets Us Apart
Traditional Consultants
Rely on management interviews
Insights are secondhand and often out of touch.
Miss frontline issues entirely
They don’t see the real blockers your team deals with.
Base analysis on idealized processes
What’s on paper doesn’t match what’s in practice.
Operate at a distance, top down
Decisions are made without understanding day-to-day reality.
Olivia Rina Inc.
Shadow staff in real time
We learn by doing, right alongside your team.
Identify visible bottlenecks
We spot the friction points others miss.
Map real workflows as they are
We capture how things actually happen, not how they’re supposed to.
Engage your team as collaborators
We build trust and buy-in by working with your staff directly.
Traditional Consultants
Rely on management interviews
Insights are secondhand and often out of touch.
Miss frontline issues entirely
They don’t see the real blockers your team deals with.
Base analysis on idealized processes
What’s on paper doesn’t match what’s in practice.
Operate at a distance, top down
Decisions are made without understanding day-to-day reality.
Olivia Rina Inc.
Shadow staff in real time
We learn by doing, right alongside your team.
Identify visible bottlenecks
We spot the friction points others miss.
Map real workflows as they are
We capture how things actually happen, not how they’re supposed to.
Engage your team as collaborators
We build trust and buy-in by working with your staff directly.
Traditional Consultants
Rely on management interviews
Insights are secondhand and often out of touch.
Miss frontline issues entirely
They don’t see the real blockers your team deals with.
Base analysis on idealized processes
What’s on paper doesn’t match what’s in practice.
Operate at a distance, top down
Decisions are made without understanding day-to-day reality.
Olivia Rina Inc.
Shadow staff in real time
We learn by doing, right alongside your team.
Identify visible bottlenecks
We spot the friction points others miss.
Map real workflows as they are
We capture how things actually happen, not how they’re supposed to.
Engage your team as collaborators
We build trust and buy-in by working with your staff directly.
Results You Can Expect
A clear view of where time and money are being lost
A clear view of where time and money are being lost
A clear view of where time and money are being lost
Insight into what to fix first and what to delegate
Insight into what to fix first and what to delegate
Insight into what to fix first and what to delegate
Quick wins that improve operations right away
Quick wins that improve operations right away
Quick wins that improve operations right away
A roadmap for long-term efficiency and growth
A roadmap for long-term efficiency and growth
A roadmap for long-term efficiency and growth
Fewer daily headaches and more time to focus on the big picture
Fewer daily headaches and more time to focus on the big picture
Fewer daily headaches and more time to focus on the big picture
Contact Us
Ready to get started?
Tell us a bit about your business and we’ll take it from there.
